Q 1 : What are the steps to make a purchase online? : To make an online purchase, you should first search for the items you wish to buy, add them to your virtual cart or basket, and proceed to the checkout to pay. If you're shopping from a supermarket, you may have the option to 'click and collect' your order, which allows you to pick up your items in-store, or you can choose home delivery.

Q 2 : What personal information is required when shopping online? : When shopping online, you'll need to provide some personal details to complete your purchase. It's important to share only necessary information, like your delivery address and payment details, which are usually marked with an asterisk to indicate they are mandatory.

Q 3 : Can you explain how online transactions are processed? : Online transactions are facilitated by electronic commerce (ecommerce), which connects buyers and sellers through different electronic channels. For instance, a channel such as a website or social media platform is used for customers to find and select products or services. Following this, a payment processor is used to handle the exchange of money for the goods or services.

Q 4 : Is it difficult to shop on the internet? : Shopping online is quite easy and only requires an internet connection and a payment method. Most online retailers will ask for an email address at checkout, which is also where they will send your receipt, so you may need to set up an email account if you don't already have one.